Shipping Policy for Jeeva Yoga
At Jeeva Yoga, we value your trust and aim to provide you with a smooth and reliable shipping experience. This Shipping Policy outlines how we process, ship, and deliver your orders. By purchasing from our website, you agree to the terms detailed below.
Order Processing
All orders placed through our website are processed within 24 to 48 hours of confirmation. Orders placed during weekends or holidays will be processed on the next business day. Once your order has been packed and dispatched, you will receive a confirmation email along with tracking information.
Shipping Methods
We partner with trusted carriers such as DHL eCommerce, USPS, and ePacket to ensure safe and timely delivery of your products. The choice of courier depends on your location and the fastest available shipping method. Our aim is to deliver your order in the shortest possible time while maintaining product safety and quality.
Estimated Delivery Time
The typical delivery time frame is 3 to 8 business days, depending on your location. However, in some cases, you may receive your order much earlier. Please note that these delivery times are estimates and not guaranteed, as delays may occur due to factors beyond our control.
Tracking Your Order
Every order is shipped with a tracking number, allowing you to track your package at every step of the journey. Once your order is dispatched, you will receive an email with the tracking details and a direct link to monitor the progress of your delivery.
Shipping Locations
Jeeva Yoga currently ships to multiple regions across the globe. Shipping availability may vary depending on your country or location. If you are unable to place an order due to shipping restrictions, please reach out to our customer support team for assistance.
Customs and Duties
For international orders, customs policies and import duties may apply depending on your country’s regulations. Jeeva Yoga is not responsible for additional charges incurred at customs. Any duties, taxes, or fees levied once the package reaches your country are the responsibility of the customer.
Possible Delays
While we strive to deliver all packages within the estimated timeframe, there may be occasional delays due to factors outside our control such as:
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Customs clearance procedures
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Postal service disruptions
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Extreme weather conditions
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Public holidays or peak seasons
We appreciate your patience in such situations and assure you that we will assist in tracking and updating you until your package is delivered.
Damaged or Lost Packages
If your package arrives damaged, please contact us within 2 to 3 business days of receiving it. We will arrange a replacement or refund depending on the situation. In the rare case of a lost package, our team will work with the courier service to resolve the issue promptly.
Incorrect Shipping Information
Please ensure that all shipping details provided during checkout are accurate. Jeeva Yoga will not be held responsible for delayed or undelivered orders caused by incorrect or incomplete address information. If an order is returned to us due to incorrect details, additional shipping fees may apply to resend it.
Contact Us
If you have any questions or concerns about your shipment, please reach out to our customer care team. We are here to help you track, resolve, and ensure your order reaches you safely.
Phone: +18335344556
Email: support@jeevayoga.com